Returns Policy

You may return most new items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Call to discuss the situation before returning any products. You can reach us at 802.456.8165

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).


Shipping

All orders ship for a flat rate or free see each item for details call us with any questions at 802.456.8165 or email sailyourkayak@gmail.com